Sole Marketing Terms And Conditions

You, The Owner Of The Property, agree to the following sole marketing conditions:

  1. CapeHolidays.info is given a sole marketing to market your accommodation – this means that only CapeHolidays.info is responsible for your home’s availability calendar.
  2. The owner can reserve dates for personal use only after the owner has verified availability with CapeHolidays.info.
  3. The sole marketing is strictly according to your marketing rules: this includes daily rates for various season, the minimum stays for season agreed between owner and CapeHolidays.
  4. This sole marketing is valid for 12 months and will automatically renew if the owner or Capeholidays.info does not cancel the agreement.
  5. The sole marketing agreement can be cancelled by any of the parties giving 30-day advance notice. If cancelled, all confirmed (future) bookings will be honoured by the owner. Confirmed bookings can be any booking even if the money for that booking has not been paid to the owner.
  6. If the owner cancels a confirmed booking a penalty of $1000 or whatever we are fined by the booking company will be paid, by the owner, to CapeHolidays.info and the owner kept liable for any losses occurred by the client who made the booking and any losses occurred by CapeHolidays.info. Excluding ‘Acts of God’.
  7. The owner ensures that the photos are professional and up to date. The description reflects a true version of the accommodation. And that the property is in a livable state as expected by the reasonable man looking to stay in luxury accommodation. Any changes must be communicated to CapeHolidays.info immediately.
  8. The owner also needs to inform CapeHolidays.info of any construction at the property or in the area so we can inform guests.
  9. The owner will make sure that all insurance, third-party liability are in place and liability cover is kept to cover any losses or injuries to anyone visiting the property due to this agreement. You are responsible for any accidents or losses at your home due to poor maintenance and/or negligence  by you, your appointed staff, your family and friends with access to the property.This is not the responsibility of Capeholidays.info, it’s workers or agents. You agree to have the necessary insurance in place for all liabilities and losses.
  10. The owner is familiar with the CapeHolidays.info Terms and conditions and indemnity agreement with clients staying at your property.
  11. The owner specifies a breakage deposit to be paid by the clients staying at the property.
  12. CapeHolidays.info shares your home with international live reservation sites to maximise income.
  13. CapeHolidays.info ensures all payments are made as per the client T&Cs relevant to the booking site, and paid to the owner within 5 working days after the money clears in CapeHolidays.info’s account.
  14. This agreement is a marketing agreement only. And ensures the client has paid and that the client get’s access to the property as described by the photos and description of the owner.
  15. Management of the property: The owner takes full responsibility for management of the property. This management responsibility can be seeded to CapeHolidays.info in writing and separate to this agreement.
  16. If the owner instructs CapeHolidays.info to manage this will be discussed separately.
  17. CapeHolidays.info markets to get the owner paying clients: collecting 50% dep to secure the booking; collecting the final payment 4 weeks before arrival (some international booking sites may differ); collecting and keeping the breakage deposit; getting clients to sign agreement with the t&c’s and indemnity; to qualify the guests as best as possible given your rules; communicating the arrival information.
  18. If no such management agreement is in place between the owner and CapeHolidays.info then the owner is fully responsible to ensure the guests are looked after: meeting and greeting, breakage deposit receiving and issues on departure, and liaison while guests stay at the owner’s accommodation.
  19. CapeHolidays.info ensures that the rates set are achievable to maximise income for the owner while protecting the interest of the owner.
  20. The owner agrees to accept all bookings: The owner gives all rules to CapeHolidays,Info on how to independently confirm every booking; guest profile, number of guests, minimum stays, and minimum rate expected.
  21. The owner will provide a fully functional home free of known defects or dangers that could affect the happiness or safety of guests; their friends or family.
  22. The owner ensures to have available for guests; at least one or two days supply of olive oil, salt, pepper, coffee, tea, milk, sugar, two rolls of toilet paper per toilet, 2 bath towels per guest, one beach towel per guest and at least one hairdryer.
  23. Peak Only Owners Will ensure all checks on this checklist are in place. Before final payment, the owner will again declare the home is 100% ready for guests and will be 100% when guests arrive. If guests arrive and have valid complaints the owner agrees to refund the guest a minimum of 10%.
  24. Peak Only Owners Will ensure the home is thoroughly cleaned, dusted, garden trimmed and pool cleaned one day before guests arrive.
  25. House manual: You will ensure you have a comprehensive home manual. This includes how to operate the following and other: WiFi, DSTV, pool pump, geyser, dvd player. Top up electricity etc is your responsibilities. You need to prepare a comprehensive list on how things work and who to contact if should there be a problem. The better you do this the less hassles there will be. You or your appointed manager will liaise directly with the guests.

August 12, 2015

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