Resource Guide 6 - How To Prepare Your Home For Arriving Guests
Let's look at how to prepare your
Rule One: you need to add more value than expected. You can fool a guest once. Add value. This does mean you have to go and buy baskets of fruit, flowers, wine, cheese etc. These are consumables; nice but focus on lasting value; quality workmanship, neatness, and maintenance. These are the most important first impressions.
Your guests are tired when they arrive and critical, they have spent a lot of money and now expect you to return the favour.
If you fail the first impression test you are in for a nasty ride.
After they have been briefed on the home they want to switch on the tv, go online, use the fancy Nespresso. If you don't have procedures to address FAQ be prepared for the calls.
If you don't have these you will be called 24 hours a day.